Click here for the Friday Reading Search, a searchable archive of reading and knowledge resources

Since March 2020, Airmic has been issuing Friday Reading, a curated series of readings and knowledge resources sent by email to Airmic members. The objective of Airmic Friday Reading was initially to keep members informed during the Covid-19 pandemic. Today, Airmic Friday Reading has evolved in scope to include content on a wide range of subjects with each email edition following a theme. This page is a searchable archive of all the readings and knowledge resources that have been shared.

To select multiple categories and/or keywords, use Ctrl+Click (or +Click on a Mac).
Gracechurch, 29th September 2025
Friday Reading Edition 264 (3rd October 2025)
New research from the Chartered Institute of Loss Adjusters (CILA) highlights how today’s loss adjusters must combine technical expertise with empathy and communication to meet the evolving needs of insurers and policyholders.
Claims Journal, 29th August 2025
Friday Reading Edition 264 (3rd October 2025)
From Ed Reis and Sarah Morris at Sedgwick – commercial property insurance is navigating a constantly evolving landscape in 2025, in which rising costs, labour shortages and the ever-present threat of business interruption are reshaping how claims are managed.
Airmic, Baker Tilly, S-RM, Paragon, 10th September 2024
Friday Reading Edition 264 (3rd October 2025)
More and more organisations are experiencing first-hand how costly ransomware attacks can be in terms of time, energy and money. Behind the scenes, large cyber insurance claims are often an underpublicised source of stress for these organisations, many of whom may wish in retrospect that they had taken proactive steps that would have made the cyber claims process more efficient and more cost-effective.
Airmic (with Liberty) Moving to pole Position, 4th June 2024
Friday Reading Edition 264 (3rd October 2025)
Results from the last survey on claims conducted by Airmic, in 2024, demonstrated how important claims service level are for Airmic members in choosing their insurer, and that they want the claims team of their insurers to be involved in the tender, quotation and renewal process.
Oliver Wyman
Friday Reading Edition 264 (3rd October 2025)
Claims fulfilment is the most visible and direct way an insurer can support customers’ sustainability ambitions.
Gallagher Bassett
Friday Reading Edition 264 (3rd October 2025)
Captives often have access to financial claims data but not necessarily data relating to claims performance metrics. However, both are essential for considering the overall programme, and enhancing the availability and understanding of all available data can significantly improve decision-making processes.
OECD, 23rd September 2025
Friday Reading Edition 263 (26th September 2025)
Finding the Right Balance in Uncertain Times - Global growth proved more resilient than expected in the first half of 2025, especially in many emerging markets but also the US. Industrial production and trade were buoyed by front-loading ahead of higher tariffs. Inflation in most G20 economies is projected to fall as economic growth and labour markets continue to soften – although the UK will have the highest inflation among the G7 countries this year.
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KPMG, 1st September 2025
Friday Reading Edition 263 (26th September 2025)
KPMG’s latest UK economic outlook examines the potential impact of US tariffs and the implications for the public finances
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The Political Risk Podcast, 22nd July 2025
Friday Reading Edition 263 (26th September 2025)
Jérôme Haegeli, Swiss Re’s chief economist, discusses how global growth is slowing at a time of large macroeconomic regime shifts; extreme policy uncertainty is set to persist with the highest US goods tariffs since the Great Depression.
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Marsh, 16th July 2025
Friday Reading Edition 263 (26th September 2025)
In an era marked by rapid geopolitical shifts, understanding the implications of change for businesses has never been more critical. The conversation underscored the importance of monitoring the UK’s political landscape, as it directly influences economic policy and business operations.
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