Manage landlord insurance queries and premium vetting for all Ladbrokes Coral shops, ensuring landlord premiums are valid and accurate.
Manage contact with internal stakeholders, landlords, agents, brokers and solicitors.
Manage global data collation for insurance programmes including managing queries / issues from Insurers/brokers.
Arrange reconciliation and payment of escrow and/or bordereaux for claims outsourcers.
Appoint and brief claims outsourcer on new claims as appropriate.
Act as point of contact for all Ladbrokes Coral employees on insurance matters, particularly on new and follow up claims.
Act as point of contact for employers and public liability claims outsourcer and incident investigation.
Act as point of contact for property claims outsourcer.
Road traffic accidents - act as point of contact for Ladbrokes Coral Company car drivers, providing advice as required.
Support and assist audit/performance review of claims outsourcers.
Review, respond and assist with survey reports undertaken by Insurers to ensure adequate responses given to Insurers and that adequate resources are provided to protect the Group’s assets.
Provide ad hoc support on all insurance matters as required.
Support Head of Insurance in developing and maintaining optimum insurance programme for the Group
Support the preparation of premium allocation and recharges to Operating Companies on a Group Global basis
Support to Head of Insurance in responding to queries on policy coverage from all operating companies worldwide
Support the review of policy coverage globally and prepare the register of insurance policy coverage details to operating companies
Support the Commercial Claims Manager in developing the claims programme
Collation and analysis of claims data for review by Commercial Claims Manager and distribution
Maintain insurance database and online filing system and ensure up to date
Deal with day to day enquiries
Deputise for colleagues as required
Develop internal relationships with teams to promote insurance
Good knowledge of general insurance.
Must be a member of relevant professional body. Cert CII or progress with CII study is an advantage.
Min 3 years commercial experience required within a similar role. Proven administration and typing skills. Good communication skills. Ability to prioritise work activities and work on own initiative. Numerate. Proficient in Word / Excel / Powerpoint.