Many of us may have been involved in a crisis at work, whether it be a burst pipe, an IT outage, or something much more serious. It’s often tempting to begin trying to ‘manage’ a crisis without access to the full picture.
With this in mind, join Helen Morris, Business Continuity Consultant at Gallagher, for an interactive webinar where you’ll be provided with a realistic scenario, based on real events, and asked to decide what your crisis management team should do next. Once the majority vote has decided upon a route, the next piece of the scenario will be revealed, providing opportunity for discussion and learning points.
By the end of this session, you will be able to:
- Review, update and implement existing crisis management plans.
- Understand the importance of collaborative decision-making.
- Implement effective crisis communications.
- Understand the importance of capturing the actions taken and communications made during a crisis.
Helen Morris, Business Continuity Consultant, Gallagher Risk Management Solutions