Business Excellence - Module Two: The Business Model Dimension

Every successful organisation runs on a business model that defines, creates, delivers, and captures value. Suppliers, employees, and other partners fuel value creation — but customers are where that value is realised. The organisation then captures residual value to reward investors, pay taxes, incentivise leadership, and reinvest for growth. Each element is interconnected, and risk professionals have a unique opportunity to engage with every part of the model to drive resilience and performance.

Key takeaways:

• How business models are evolving in a fast-changing environment
• The alignment between corporate purpose, business success, and high performance
• The growing importance of reputation and sustainability for long-term success
• How risk and insurance can be effectively integrated within the business mode

Download the Business Excellence 2026 Programme here