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Business Excellence - Module Two: The Business Model Dimension

20th March 2024 9:00 – 13:00

There are four parts to a business model: organisations define value, create it, deliver it and capture residual value. Stakeholders who provide resources and help turn them into outputs (e.g. suppliers and employees) are key for value creation; however, customers are the stakeholders to whom value is delivered. The organisation captures residual value to share among providers of capital, government, senior executives and for reinvestment. The parts of the business model are linked and aligned. Risk professionals have an opportunity to engage with all parts of the model. 


By the end of the module, you will be able to: 


  • determine how business models are aligned to corporate purpose and business performance 

  • examine how business models are changing to reflect changes in the external environment 

  • identify business model risk arising from organisational inability to adapt to changing environments 

  • identify how the effective management of risk and insurance integrates with business models and business success 

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