Academy Workshop: Travel Risk in Practice: Building a Strong Duty of Care Framework

As global travel becomes more complex and unpredictable, employers face increasing pressure to protect their people wherever they go. This session will explore the practical realities of travel risk management and the employer’s duty of care, with a focus on ISO 31030 and what a robust travel risk management policy and framework should include.

We will look at how organisations can identify and manage travel-related risks before, during and after a trip, and how insurers and assistance providers work together to support employers in delivering effective protection for travelling employees.

Crisis24 will then provide a wider view of the current global risk landscape, highlighting emerging threats, key hotspots and what these mean from a risk management perspective. The session will also include real claims scenarios that illustrate the challenges of responding when employees find themselves in difficult or high-risk situations.

Designed for risk managers, this session will be practical, relevant and grounded in real-world experience.

Agenda:

09:00 arrival – networking breakfast

09:30 Travel risk in practice – Jo Jones (Chubb)

09:50 The state of the world – Jonathon Keymer (Crisis24)

10:15 Case studies in crisis management – Pip Hooson-Jones (Crisis24)

10:40 Q&A

11:00 session ends

By the end of the session, you will be able to:

• Explain employers’ duty of care for travelling employees and the role of ISO 31030 in implementing a travel risk policy and framework.
• Identify the key elements of an effective travel risk policy and framework and apply these in practice.
• Demonstrate how insurers and assistance providers support employers in managing travel-related incidents and emerging risks.
   

Speaker:

 Joanne Jones, Head of Major Accounts A&H Corporate, Chubb

Jonathon Keymer, Director,​ Global Intelligence​, Crisis24

 Pip Hooson-Jones, Senior Manager, Response Operations, Crisis24