The potential benefits of artificial intelligence (AI) are immense. Swiss Re has written extensively on how AI and generative AI will likely be transformative within the insurance industry.1
Wherever there are opportunities, there are also risks. And artificial intelligence (AI), like any technology, can go wrong. AI may fail against performance benchmarks; it may inadvertently perpetuate discrimination; it could be subject to malicious attack; or it will perhaps cause real world damages.
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