BIG TICKET EXTENDS DIGITAL INFRASTRUCTURE TO CASUALTY AND CYBER INSURANCE; FOCUSES ON DE-RISKING AI
Industry-backed renewal data platform shared between clients, brokers and insurers is enabling a safe, secure and scalable future for digital risk transfer across the global commercial insurance market
- Big Ticket redefining the renewal experience for commercial property insurance, generating huge efficiencies, pricing and capital management benefits
- Leading risk managers, brokers and insurers already seeing advantages from Big Ticket’s AI-enabled infrastructure and enhanced bank-grade data quality and security
- Big Ticket shifts focus to enable insurers and brokers to deploy AI safely and at scale, while also addressing growing regulatory expectations and digital security concerns
- Casualty product launch signals continued platform expansion; new cyber capabilities will help close critical security gaps in how the industry handles sensitive data
- Global survey launches with AIRMIC and IFRIMA to give risk managers a voice on AI and the digital future of the industry
- Provided free-of-charge to any risk manager or insurance buyer, Big Ticket was developed with founding partner Mastercard and Global Advisory Board members including AIRMIC, Aviva, Oasis and Zurich
LONDON AND NEW YORK, 9th June 2025 – Big Ticket, the world’s first neutral digital infrastructure for the global commercial insurance industry, today announced a major expansion of its platform into the casualty and cyber insurance markets, alongside a sharp focus on enabling safe and scalable use of AI across the industry. As AI becomes more central to underwriting, pricing and risk selection, the need for high-quality, provenance-rich data has become critical. Big Ticket’s platform is uniquely positioned to meet this challenge – enabling insurers and brokers to deploy AI safely and at scale, while also addressing growing regulatory expectations and digital security concerns.
The rollout of Big Ticket’s casualty module is underway and due to go live in the second half of 2025. Meanwhile, cyber insurance capabilities are being fast-tracked in response to rising awareness of security gaps in how cyber data is currently handled – often via unsecured spreadsheets and email attachments. Big Ticket is also actively engaging with risk managers around the world through the launch of a ground-breaking piece of research launched at AIRMIC and supported by all the global risk management associations, which gives them the opportunity to share their views and concerns on AI and the digital future of the industry.
Robert Bartlett, Co-Founder and CEO, Big Ticket, said: “AI is only as effective as the data it learns from – and today, around 70% of insurance exposure data is incomplete or unreliable. Big Ticket is solving this problem by delivering structured, validated data from client systems directly to brokers and then to underwriters. Our goal is to enable responsible, AI-driven insurance at scale – with all the governance and control that regulators and risk managers demand.”
Franck Baron, President of IFRIMA, Board Member – PARIMA and Chief Risk Officer – International SOS, said: “As President of IFRIMA, I wholeheartedly endorse innovation that strengthens data security, fosters responsible AI integration, and reinforces the infrastructure underpinning these advancements. The global survey of risk managers launched at AIRMIC represents a critical initiative, shedding light on the priorities of key insurance buyers at scale as they navigate the evolving digital landscape.”
Closing critical cyber security gaps
Recent developments in the UK market have underscored the vulnerability of the current cyber renewal process. Risk managers and brokers routinely exchange highly sensitive information through unsecured documents, increasing cyber exposure in the very process meant to reduce it. Big Ticket’s cyber initiative will provide auditable access controls for all market participants.
Ken Fraser, Co-Founder and President of Big Ticket, said: “It’s ironic that the process of placing cyber insurance often introduces unnecessary cyber risk. We are closing that gap. Big Ticket’s cyber rollout will make the process faster, more secure and far more resilient – and that’s just the beginning.”
Scaling platform capabilities
With property insurance live on the platform and delivering transformational benefits to early adopters, the launch of casualty and cyber coverage represents the next phase of Big Ticket’s growth. As the platform scales, it will create opportunities to support algorithmic underwriting, capital optimisation and new pricing models – all built on trusted data and bank-grade digital infrastructure.
Big Ticket is currently engaged in advanced pilots with leading global corporates, integrating structured data flows directly from client ERP systems to accelerate renewals and enhance underwriting accuracy. The company has also appointed a leading investment bank to support a strategic initiative allowing brokers and insurers to invest directly in the platform – aligning industry neutrality and incentivising and accelerating adoption at scale.
Julia Graham, CEO of Airmic and Chair of the Big Ticket Advisory Board, said: “Big Ticket is enabling the digital future of insurance. Its work in AI, cyber and casualty builds on an already impressive property foundation, and we are excited to see the next phase of development unfold. The platform continues to prove its potential to transform how risk is understood, priced and protected globally.”
Paolo Mantero, Chief Strategy Officer, Zurich Insurance Group, said: “Zurich continues to support Big Ticket as a platform that not only improves operational efficiency but also addresses key challenges in data quality and compliance. The addition of cyber and casualty capabilities marks an important evolution that will serve our clients well.”
Christian Kanu, Chief Executive Officer at Generali Global Corporate & Commercial, said: “Generali Global Corporate & Commercial is highly supportive of a market-wide independent platform that allows clients, brokers and insurers to digitally transfer critical exposure information in an efficient and accurate manner. The industry as a whole should be striving to simplify the renewal process for our clients and Big Ticket’s platform is a big step in that direction.”
About Airmic
Airmic celebrated its Diamond Anniversary in 2023 and today is the UK and Ireland’s largest and most vibrant risk management and insurance association. Airmic has over 450 corporate members, more than 2,000 individual members, and is supported by a network of leading risk and insurance partners and affiliated institutes, associations, and universities. We are growing through welcoming both those in the risk and insurance professions and in roles connected to risk and insurance, including those with a primary focus on governance, sustainability, finance, compliance, law, human resources, information security, health, safety and security, resilience and business continuity, and academia. As such, we are in a strong position to represent the views of our members, and to advocate for their needs within business, standards and regulatory bodies, and government in the UK, Ireland and internationally. We are active members of FERMA the Federation of European Risk Management Associations and IFRIMA the International Federation of Risk and Insurance Management Associations.
Our members enjoy access to a wide variety of face to face and online events and learning opportunities, networking, special interest groups and regional meetings, supported by a competency framework and mentoring scheme. Our online library of research materials, guides, papers, newsletters and curated readings, feature work by some of the brightest, most innovative, and experienced talent.
About Big Ticket
Big Ticket is an industry-supported digital infrastructure that allows exposure data to be exchanged, enriched, and secured across risk managers, brokers and insurers. Built with an API-first architecture and designed for secure interoperability, the platform is already delivering transformational results in renewal efficiency, data quality, and AI-readiness. Founded in 2020, Big Ticket is headquartered in Atlanta, US with operations in London, UK.
For more information, visit: www.bigticketplatform.com or follow us on LinkedIn.
Media Contact
Leigh-Anne Slade
Head of Media, Communications and Interest Groups,
Airmic leigh-anne.slade@airmic.com
+44 7956 417877
Will Mutton
Omnia Partners
william.mutton@weareomniapartners.com
+44 7827 903973