This will be a live streamed session, please use the following link to join.
https://attendee.gotowebinar.com/register/7396971487883099660
This session will discuss the end-to-end claims process ensuring that attendees are able to take practical ideas into their everyday roles. The session will focus on 3 aspects:
What is needed to drive and deliver positive claims outcomes and experiences by demonstrating what good looks like.
The importance of pre-loss planning and how early engagement can have a positive impact
The key themes (i.e. sustainability) currently impacting the Claims environment and how these are being addressed.
By the end of the session, you will be able to:
State the key stages in the life of a claim and how they can be managed to achieve a positive claims outcome
Explain why pre-loss planning is so important to preparing for a loss
Cite the key issues that are currently impacting the claims environment
Speakers:
Alastair Thomson, UK Head of Expert Property Claims, Zurich
Sarah Keeper, Expert Property Senior Claims Handler, Zurich