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WEBINAR: fastTrack - Claims Principles and Practices

20th July 2021 10:00 – 11:00

This session will be live streamed, please use the following link to join:
https://attendee.gotowebinar.com/register/3586123560903904528 

This session will discuss the end-to-end claims process ensuring that attendees are able to take practical ideas into their everyday roles. 

The session will focus on 3 aspects:

  • What is needed to drive and deliver positive claims outcomes and experiences by demonstrating what good looks like. 
  • The importance of pre-loss planning and how early engagement can have a positive impact 
  • The key themes (i.e. sustainability) currently impacting the Claims environment and how these are being addressed.

By the end of the session, you will be able to:

  • State the key stages in the life of a claim and how they can be managed to achieve a positive claims outcome
  • Explain why pre-loss planning is so important to preparing for a loss 
  • Cite the key issues that are currently impacting the claims environment

Speakers:

Alastair Thomson, UK Head of Expert Property Claims, Zurich

Sarah Keeper, Expert Property Senior Claims Handler, Zurich