fastTrack - collaboration skills

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Despite restrictions easing, the pandemic will have a lasting impact on the way we work and conduct business. Technology has allowed colleagues to seamlessly transition to remote working and has enabled collaboration and innovation in a number of ways. This webinar will consider the long-lasting impacts of COVID-19 on the client-broker-carrier relationship.

During the webinar, we will:

  • Explore what collaboration looked like pre-COVID-19 between client, broker and carrier; 
  • Examine how relationships have adapted during lockdown;
  • Discuss lessons learnt and what virtual tools you can utilise post-lockdown.

Participants will:

  • Gain insight into handling negotiations remotely;
  • Understand the benefits of having virtual interactions;
  • Be able to identify which tasks can be handled virtually and which require face-to-face interaction.

Tim Smith, Head of UK Client Management, AXA XL   

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