The role will be responsible for Risk Management and Internal Control processes that support the activities of the Chief Customer Officer, which primarily to focus on the businesses Financial Services activities. Working with Senior Leadership in the UK Business, IT Leadership, Team KnowHow and Group Compliance team this individual will be central in building and operating appropriate risk and control frameworks for their area of the business.
You will:
- Responsible for ensuring that we have adequate arrangements in place to identify, mitigate and control conduct risk and to ensure that those arrangements are embedded across the business and where not to escalate this as appropriate in accordance with the Conduct Risk policy.
- Working closely with the business to build a Conduct Risk framework with specific reference to the development of risk appetite and tolerance statements
- Working closely with business colleagues to plan and deliver against key conduct risk principles and as Financial Services offering evolve (i.e. into Costumer Credit) , to ensure that required FCA Conduct Risk obligations are embedded into new products and services.
You will need:
Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.
It’s an exciting time to join us and find yourself a place in our growing success story, apply now.