ROLE RESPONSIBILITY:

General Technical Support

• Acts as a first point of contact within the Group Insurance team for day to day insurance queries.
• Liaison with brokers, insurers and other related key service providers.  
• Provide general technical support and advice to business units worldwide, including reviewing the insurance provisions of customer and supplier contracts.
• Review and distribution of insurance documentation, including production and issue of evidence of insurance documents.
• Respond to routine internal / external queries.
• Maintenance of key insurance information (e.g. policy documentation, renewal files, Intranet site etc.).
• Support audit and compliance programme.
• Provide insurance technical support for acquisition / disposal process.

Insurance Renewal Support

• Assist with the collection of information in preparation for insurance renewals.
• Monitor local insurance policies renewed worldwide, where required.
• Support the drafting of renewal submissions, in conjunction with our insurance broker, for the wider insurance market.

Policy Support

• Production and issue of certificates on request for all policies.
• Responding to Insurers and brokers requests for information.

•   Reporting and handling various claims.  

Invoicing:

• Verifying and processing payment of insurance invoices and statements of account

• Reconciliation of insurance premiums, fees, expenses and processing internal cost re-charges
• Support the premium allocation process.

THE IDEAL CANDIDATE:

Skills and Knowledge

• Educated to an ‘A’ level or equivalent standard.
• Previous experience of working within the insurance industry is essential and knowledge of multinational insurance programmes desirable.  
• Knowledge of insurable and risk management measures.
• ACII qualified or working towards a Chartered Insurance Institute or equivalent Risk Management qualification.
• Good knowledge of Word, Excel and PowerPoint is essential and knowledge of Google Workplace is desirable.  
• Excellent communication and interpersonal skills
• Analytical with good attention to detail
• Strong organisational skills
• Enthusiastic, flexible, proactive and able to work in a team.