The Insurance Analyst – EMEA directly reports to the Director, Insurance – EMEA who has a dual reporting line to the Senior Director, Insurance – International and the Vice President, Business Finance & Administration – Europe. The position does not supervise anyone.
SPECIFIC DUTIES / EXPECTED CONTRIBUTIONS
Maintain international insurance pipeline, schedules, and hotel billing to ensure continuity of coverage.
Manage and maintain the data collection process for the European portfolio including analysis / reconciliation of renewal exposure information and premiums to determine change in exposure that may impact pricing ensuring data accuracy in risk management systems and broker data.
Assist with premium allocations to include invoice reconciliation and management of annual maintenance schedules
Manage day-to-day broker and insurer workflow and network including timely and proper issuance of policies, invoicing, and hotel/office briefs
Work with multi-national insurance advisors to determine in-country insurance conditions and review local policies
Management of department risk management information system / database (RMIS) to include tracking of insurance compliance and continuous system improvements
Carry out quality checks on RMIS data to ensure information is up to date and accurate processes are correctly followed.
Interpret insurance clauses under Franchise and Management agreements and demonstrate ability to explain coverage and/or potential exposures to internal and external stakeholders or business partners
Monitor insurance provided by managed owners and franchisees to ensure contractual compliance and notification of deficiencies as appropriate
Co-ordinate with Development Asset Management to ensure insurance requirements under the Critical Path for pre-opening/new hotels are met and track the status for upcoming openings.
Organize and develop insurance presentations and/or summaries for internal and external purposes
Co-ordinate Risk Management training seminars, academies and workshops to include marketing and operational responsibilities amongst others
Point of contact and coordinator for vendor contractual review and negotiation of insurance and indemnity provisions of hotel level and above property agreements
Coordination of the Business Case Analysis (BCA) process and support the risk analysis of vendors’/concessionaires’ exposures including higher risk / hazard activities business case analysis (BCA) process
Support multi-channel hotel / office communications pertaining to insurance renewals, data capture, invoicing, and claim reporting processes to hotels and offices
Review and reconcile invoicing and premium allocation with hotel level and above property accounting teams
Support the Franchisee insurance offering (HOOP) for improved contract compliance and management of marketing material, internal and external communications, broker/insurer relations etc. Identify continental coverage gaps or overlaps of insurance across disciplines
Assist in the marketing and integration of Marriott’s Liability insurance program to legacy SPG and Protea hotels
Marketing of insurance programs to non-participating hotels
Competitor and Industry Benchmarking Analysis
Other tasks and projects as assigned by the Director, Insurance - EMEA
CANDIDATE PROFILE – KNOWLEDGE & SKILLS
University degree ideally in corporate risk management or a related field
Minimum of 3 years of progressive job experience in insurance underwriting; brokerage, claims or risk management
Strong proficiency in Microsoft Office (Excel and PowerPoint a must)
Thorough analytical skills and demonstrated ability to identify trends
Strong prior experience with the development or day-to-day management of a RMIS
Strong problem-solving skills with an ability to develop or encourage alternative or new innovative solutions when appropriate
Strong interpersonal and presentation skills with an ability to influence and communicate effectively with insurance and non-insurance professionals
Experience with multinational operations
Ability to build consensus amongst various stakeholders with competing priorities
Positive attitude and a high level of enthusiasm and energy
Ability to work independently and prioritise multiple projects while meeting required goals and deadlines
Develops and maintains effective relationships with both internal and external customers / stakeholders