ROLE SUMMARY

• This is an exciting opportunity to build a career as an in-house Insurance professional in a FTSE listed organisation with a recognisable brand.
• The role requires a motivated and organised communicator with an interest in Insurance, Claims, and Risk Management. Previous insurance experience or qualifications beneficial but not essential.
•  Must be strong at using Microsoft packages including Excel, Word and PowerPoint.

JOB PURPOSE & ACCOUNTABILITIES

The Insurance Advisor will be responsible for:

• Acting as an interface for the Insurance team, handle a wide range of queries from across the business sent to the Insurance Team email box
• Supporting the Senior Insurance Manager with the annual insurance renewals by
  • Gathering data from across the business
  • Interacting with our insurance broker and answering broker and/ or insurer questions
  • Compiling reports to submit to the broker and the insurance market
• Support with departmental procedures and guidelines; ensure all routine tasks/ procedures are documented, revised as needed. Ensure a continual improvement methodology is maintained
• Support the Claims Operations Lead and Senior Insurance Manager with risk management projects
• Support our claims handling process by interfacing with internal stakeholders and our external claims handlers. Including providing information from across the business for claims defence and settlement.
• Support the Claims Operations Lead and Senior Insurance Manager to build and develop the relationship with insurance brokers, insurers, insurance legal advisors, loss adjusters & risk consultants ensuring that service provision is in accordance with contractually agreed terms where relevant
• Support the Senior Insurance Manager and Claims Operations Lead to identify and manage all insurance data requirements (claims, risk, exposure, policies), ensuring it is measured, shared and stored securely, to enable enhancements to the team’s performance and output
• Support with the Insurance Team’s internal engagement plan across the business by co-ordinating diaries, meetings, minutes, and actions
• Support our programme of claims review meetings and large loss panels by co-ordinating diaries, meetings, minutes, and actions
• Management of easyJet’s fleet of vehicles on the Motor Insurance Database
• Support the Claims Operations Lead where necessary in managing the insured claims process and individual claims for a wide array of insurances, which can be highly sensitive in nature (e.g. pilot loss of license, passenger & employee personal injury). Ensure a continual improvement methodology is maintained to improve the effectiveness of claims made and defended.
• Support any RFI/ RFP processes for new relationships and services in relation to insurance and insurance support providers
• Operate with absolute integrity and sensitivity, supporting the Claims Operations Lead to also do so, in the management of a wide array claims across multiple policies, striking a balance between offsetting liability for easyJet and ensuring customers and employees are treated fairly

COMPETENCIES

• Ownership and Delivery. Clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve.
• Customer and Shareholder Value. Understands who their customers are and seeks to exceed their needs, focussing on the importance of safety for both customers and employees.
• Business Performance. Understands business and external environment, is cost conscious and understands the longer-term perspective and implications of decisions.
• Innovation and Change. Open to new ways of doing things and questions existing approaches, views change as an opportunity, comfortable working in a dynamic and ambiguous environment.
• Building Relationships. Expresses ideas confidently and clearly, builds positive and constructive relationships with others, gets to know colleagues within their own team and supports them to ensure team goals are achieved.

Requirements of the Role

KEY SKILLS & QUALIFICATIONS REQUIRED

• A true self-starter (and finisher), with high levels of motivation and enthusiasm.
• Strong MS Word/ Excel/ PowerPoint/ Outlook and general computing skills.
• Interest in Insurance/Risk Management and developing a career as an in-house insurance professional.
• High level of integrity and professionalism.
• Insurance, Claims and Risk management experience beneficial but not essential either in-house or for a broker, insurer, claims handler or law firm.
• Ability to deliver - drive and energy to achieve objectives, working as part of a team and cover for other members.
• Communication skills, including interpersonal, negotiation, influencing, written and presenting.
• High degree of literacy (including digital) numeracy.
• Strong multi-tasking skills and experience of balancing priorities to meet deadlines.
• Good organisational skills – structured approach.
• Good attention to detail.
• Innovative; willing to suggest and consider alternate approaches that deliver value to the business.
• Formal insurance, safety or risk management qualification beneficial but not essential.