The Business Assurance Manager (BAM) will support the already established Senior Business Assurance Manager in taking our risk management and business continuity planning to the next level. What does that mean? Well, this is a formative and high impact role for ASOS that touches on every area of the business. The Business Assurance Manager will support the risk and business continuity management strategy and champion the risk management approach and process across ASOS, in particular with senior management by ensuring there is a rigorous assessment of risk.

The key to success in this role will be “attitude” and approach to be able to build on the strong internal foundations already established by Business Assurance. Particularly key will be the ability to influence and shape behaviours in a place that works in its own way, combined with the ability to engage with our ASOSers on what really matters to make ASOS more assured and sustainable without turning them away – no pressure, like.

This is a role with great potential for the right candidate to really make their mark within ASOS – all while having some fun along the way!

What you'll be doing...

Risk Management

• Support the Senior Business Assurance Manager in implementing and embedding effective risk management and business continuity planning across ASOS

• Work in collaboration with the Senior Business Assurance Manager to provide input into the risk strategy and processes to help strengthen our risk management framework
• Under the guidance of the Senior Business Assurance Manager, take responsibility for carrying out assigned steps in the biannual risk review process, including meetings with members of senior management, and help prepare the output from the review with the Senior Business Assurance Manager in line with the audit committee timelines
• Facilitate risk identification workshops and collate the output
• Promote the risk identification and escalation process in all interactions with ASOSers across the business
• Work continuously with the ASOS Leadership Team in ensuring effective risk mitigation strategies are in place
• Support ASOS’s growth plans as required by developing strong relationships with key stakeholders
• Carry out ad hoc compliance activities, including insurance queries, compiling the periodic gifts and hospitality reporting as assigned by the Senior Business Assurance Manager

Business Continuity Planning

• Support the Senior Business Assurance Manager in implementing and embedding the Business Continuity Strategy, which includes reviewing our business continuity plans and incident management framework
• Take ownership of our mass internal emergency communication tool, xMatters, ensuring it remains up to date and stays “alive” in ASOS through effective training and communication
• Review and complete a business wide Business Impact Analysis (BIA) in order to determined recovery strategies and priorities
• Take ownership in refreshing the approach to workplace recovery of ASOS Studios, HQ and Customer Care
• Support the Senior Business Assurance Manager in putting together exercises participate in those exercises, leading post incident reviews and facilitating any appropriate action for any lessons learned

Team Matters

• Annual Business Assurance Operating Plan
  • Input suggestions and ideas to Senior Business Assurance Manager in the preparation and finalisation of the Business Assurance Operating Plan
  • Check and update the Operating Plan regularly
  • Plot progress on Operating Plan regularly and send through to Senior Business Assurance Manager for review
  • Report any likely changes to timetable or circumstances to Senior Business Assurance Manager ASAP
• Budgets
  • Day-to-day responsibility for the prompt and accurate raising, receipting, updating and cancelling (as required) of Purchase Requisitions (PRs) for all Business Assurance spend
  • Raising any changes to previously expected spend promptly with the Senior Business Assurance Manager

What Success looks like...

Communication is key to any role in this Department, as our team members pro-actively and continually build relationships at all levels across the business, at the same time as working together to deliver what’s needed, when needed, by whatever means necessary.  All team members must be approachable & capable of adapting their approach and communications, to ensure excellent interaction with the wide variety of people and personalities across the unique environment of ASOS, so they can deliver on ASOS’ corporate governance objectives at the same time as acting as an antennae for what is going on across ASOS. The Department – and this role – can only achieve all that through being ambassadors for best practice in ASOS, and in particular ‘Doing the Right Thing’ and living and exuding the ASOS values of Authenticity, Bravery and Creativity. We’re also fast paced, so all employees also need to be resilient and cope with change quickly, and be enthused and excited about what’s around the corner for us.

We'd like to meet...

• Sound experience in Enterprise Risk Management application and/or Business Continuity Planning essential. Experience in both disciplines would be highly advantageous
• Understanding of supply chain risks
• Experience working in a fast paced, agile commercial environment, where a focus on what is most effective – rather than what is 100% perfect – is more important

• A good academic record
• Professional Qualification (industry related degree, IRM, BCI, CII)
• Strong communication skills, in particular the ability to influence and challenge senior management
• Ability to bring a positive outlook whilst articulating necessary changes that will enhance resilience and robustness of ASOS
• Ability to create concise and accurate reporting and translate the headlines from those reports that is accepted within our unique culture
• First rate IT skills, particularly in relation to the use of Excel and PowerPoint
• Creative, forward thinking team player who is able to foster innovation
• Able to keep abreast of the external environment and willing to be involved in membership organisations e.g. AIRMIC, IRM, BCI to keep abreast on risk management best practises
• First rate attention to detail
• Ability to work calmly under pressure and cope with peak work loads
• Capability to prioritise workload without supervision
• Tactfulness and discretion are crucial 
• Skill at pro-actively building connections in the business and getting what is needed from people
• Confidence in dealing with and talking to all sorts of people
• Verbal communication skills to communicate and present with all levels of the organisation
• Written communication skills to produce succinct correspondence