Insurance renewals and general insurance service to the organisation
Working alongside the Group Insurance Manager you will undertake the insurance renewal process from the collection and submission of data, to the allocation of charges across all group companies and distribution of policy documentation. This will include optimising the insurance program so that it is cost effective with the broadest possible policy cover.

Day to day you will be communicating and negotiating with insurers, instructing insurance brokers to place appropriate insurance programmes to protect the business and using risk consultants to develop effective ways of protecting risks arising in the business.

Advice provided to the business on insurance coverage
With strong contract experience (both commercial contracts and insurance policy wording) you will evaluate and advise on contracts as well as negotiating terms, balancing risk vs reward and analysing/modelling insurance cover to mitigate exposure.

This includes identifying new insurable risks & changes within the business and making recommendations for effective management of the insurable risks whether this be through traditional insurance methods, alternate risk vehicles or retention of insurable risk

Claims management
You will oversee the claims notification process across a wide array of insurances. This includes ensuring any claims are notified in line with the relevant timescales, some of these can be highly sensitive in nature. Seeking sufficient information for insurers or TPA’s to investigate claims and come to a decision on liability.

The role will also monitor the effectiveness of the claims handling services, through conducting regular review meetings with a view to continually improving our processes.

External management
Alongside the Group Insurance Manager, building and maintaining relationships including insurance brokers, insurers, reinsurers, legal advisors, loss adjusters, risk consultants, captive managers and risk/trade bodies. Internally you will work with every other area of the business in some form but mainly with Warehouse & Distribution, Retail, Finance, Legal, HR, Health & Safety and IT.

Regular review meetings are held with brokers to keep abreast of market conditions and prepare for negotiation of cover renewal.